Dedicated Internet for Business
Reserved capacity that does not slow down at peak hours, backed by a 99.5% SLA and a static public IP. Available from 100 Mbps to beyond 1 Gbps for offices, factories, warehouses, schools, and healthcare facilities.
- 99.5% SLA
- Public IP /30
- 24/7 NOC
1:4 Ratio for Efficiency, 1:1 for Certainty
The ratio shows how many other customers share your capacity. The lower the ratio, the more consistent the speed.
FromRp2,000,000
Dedicated Internet 1:4
Capacity shared with at most four business customers. More economical for small to mid-sized offices, still with an SLA and a public IP.
- 100 Mbps
- 500 Mbps
- 1 Gbps
FromRp3,500,000
Dedicated Internet 1:1 Extreme
All the capacity is yours alone, with symmetrical upload and download. For operations that cannot be interrupted: servers, VoIP, ERP, and centralized CCTV.
- 100 – 500 Mbps
- 1 Gbps
- Above 1 Gbps
Broadband, Dedicated 1:4, or Dedicated 1:1?
| Aspect | Home broadband | Dedicated 1:4 | Dedicated 1:1 |
|---|---|---|---|
| Capacity sharing | With many customers | Up to 4 customers | Not shared |
| Upload speed | Per plan | Per plan | Symmetrical with download |
| Service guarantee | – | 99.5% SLA | 99.5% SLA |
| IP address | Dynamic (private) | Static public IP /30 | Static public IP /30 |
| Contract | Home subscription terms | 12-month minimum | 12-month minimum |
| Starting price | Rp400,000 | Rp2,000,000 | Rp3,500,000 |
| Best for | Homes, boarding houses, home businesses | Small & mid-sized offices, shophouses | Head offices, factories, schools, hospitals |
Monthly prices, excluding 11% VAT. Dedicated prices are current promo prices.
What a 99.5% SLA means in numbers
A month has about 730 hours. A 99.5% SLA caps total downtime at about 3.6 hours a month. Outages on dedicated service are handled by our NOC team and monitored until the connection is restored.
Why a static public IP?
An IP address that never changes makes it easy to run site-to-site VPNs, reach office servers or apps from outside, monitor CCTV remotely, and connect attendance or point-of-sale machines to cloud systems.
Used Across Many Kinds of Business
Some of our dedicated customers are in logistics, healthcare, and property. Their needs differ, so we set capacity and ratio after a site survey.
Offices & shophouses
Video meetings, email, accounting apps, and shared cloud files run without competing for bandwidth.
Warehouses & logistics
Warehouse systems, barcode scanners, and fleet tracking need a connection that stays up for the whole shift.
Factories & industrial estates
Production data, factory-floor CCTV, and communication with head office over a stable link.
Schools & campuses
Online exams and digital classes with hundreds of devices active at the same time.
Clinics & hospitals
Electronic medical records, online BPJS claims, and teleconsultations that cannot be delayed.
Retail & restaurants
Online cashiers, QRIS payments, and app orders keep running through the busiest hours.
From Consultation to Go-Live
Consultation
Tell us how many users you have, the applications you run, and where your office is.
Site survey
Our engineers check the fiber route and where the equipment will go.
Quote & contract
You receive a written quote, followed by a subscription contract with a 12-month minimum.
Installation
Fiber is pulled in, equipment installed, and the public IP configured.
Monitoring
The connection is watched by our 24/7 NOC, and outages are handled under the SLA.
Dedicated 1 Gbps 1:1 for Rp6 Million in Greater Jakarta
For corporations and educational institutions in Greater Jakarta (Jabodetabek); elsewhere in Java the promo price is Rp9,500,000/month, and outside Java please check with our sales team. Contact our sales team to confirm your location qualifies for the promo.
Our Business Partners
Logistics companies, hospitals, property developers, and service firms that trust Nex Network with their office connectivity.
Questions About Dedicated Internet
How much dedicated capacity does my office need?
As a starting point, allow about 3 to 5 Mbps per employee online at the same time, then add what you need for online CCTV, servers, or backups. Our team will help you work out an exact figure during the survey.
What happens if the SLA is not met?
Compensation terms for a missed SLA are set out in the subscription contract and explained with the quote.
How long is the contract?
The minimum contract is 12 months. Cancelling before 12 months incurs a Rp500,000 fee.
Can I add capacity during the contract?
Yes. An upgrade can be requested at any time, subject to network availability at your location.
Need a Dedicated Internet Quote?
Send us your office location and an estimate of the number of users. We will prepare a capacity recommendation and a written quote.